Verification

Verification Queries

• How do I verify an expired or lost card?
• What happens if I've changed my last name?
• What is HooYu?
• What are HooYu upload requirements?

Verification Process

• How long does the verification process take?
• How and where do I upload my documents?

Verification why and how

• How do I send in documents?
• When do I need to verify my account?
• Why do I need to upload documents for verification?

Document Requirements

• Which documents are acceptable?
• Why have my documents not been approved?
• Why do I need to send in documents?
• What documents do I need to verify my payment methods?
• What documents do I need to verify my address?
• What documents do I need to verify my identity?