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How do Iock secure my account on Jackpot Guru ?
What should I do if I accidentally entered my Jackpot Guru username and password on a phishing/fraudulent site?
Changing Personal Details
Can I change my phone number?
I've forgotten my username
I've forgotten my password
What should I do if my name or gender has legally changed?
How can I change the email address connected to my account?
Am I able to update my residential address?
General Account Queries
Can I see my transition history anywhere?
How can I reset my password?
Can’t log in - Why am I unable to access my account?
Can I open another Jackpot Guru account?
Why do I need to verify my payment methods?
How long does the verification process take?
Why have my documents not been approved?
What type of documents do you require?
How do I know if my documents have been verified?
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